Shipping policy


UK Delivery Options:

Royal Mail Tracked 48: from £3.95
Royal Mail Tracked 24: from £4.95

DHL Express - Next Day Delivery: from £7.95 
Must be ordered by 1pm for guaranteed same day dispatch
(Monday-Friday only)


International Delivery Options: 

Royal Mail Tracked and Signed - 5-7 working days: from £6.95
Track Your Order With Royal Mail Here


DHL Global mail via Deutsche Post - 2-6 days: from £3.95
Track Your Order With Deutsche Post Here


DHL Express USA - 1-2 working days: from £14.95 
Must be ordered by 1pm (GMT/BST) for same day dispatch
(Monday-Friday only)

DHL Express EU - 1-4 working days: from £19.95
DHL Express Non-EU - 1-4 working days: from £19.95
DHL Express Australia - 3-5 working days: from £19.95
DHL Express ROW - 1-4 Working days: from £24.95

Track Your Order With DHL Here


Order Preparation and Dispatch Times

We aim to dispatch all orders within 2 working days.


Order Tracking

We will send you two emails relating to the status of your order. The first will confirm its creation and the second will notify you of its shipment. This second email will contain a tracking number and link for you to follow its journey.

 

VAT & Customs Duties

International orders including orders shipping into the EU may be subject to customs duty. These charges are collected by the destination country's local customs officials, and we cannot estimate their value, nor can we refund or reimburse such fees. If these charges are not paid and your package is returned to sender, Cult Kits Ltd. retains the right to collect any additional charges from your refund once it arrives at our office. 

We are registered with the Import One-Stop Shop (IOSS); this means that VAT will be calculated and collected at checkout for all orders to the EU valued up to €150. If your order is below this threshold and you are requested to pay any fees when your order has arrived at customs, please contact us at info@cultkits.com as soon as possible so we can provide you with an invoice with proof of your payment.

For orders to the EU over €150; VAT, import and duty fees may be applied upon import.

List of VAT rates applied in the EU Member States (standard rate in %): 

 

 Austria - 20% 

 Belgium - 21% 

 Bulgaria - 20% 

 Croatia - 25% 

 Cyprus - 19% 

 Czech Republic - 21% 

 Denmark - 25% 

 Estonia - 20% 

 Finland - 24% 

 France - 20% 

 Germany - 19% 

 Greece - 24% 

 Hungary - 27% 

 Ireland - 23% 

 Italy - 22% 

 Latvia - 21% 

 Lithuania - 21% 

 Luxembourg - 17% 

 Malta - 18% 

 Netherlands - 21% 

 Poland - 23% 

 Portugal - 23% 

 Romania - 19% 

 Slovakia - 20% 

 Slovenia - 22% 

 Spain - 21% 

 Sweden - 25%